If you allow your event registrants to pay in part for your events, for example through a deposit, your attendees will automatically receive registration confirmation receipt emails that will reflect this accordingly.

This email will always include a Proceed to payment form call to action, which they can use anytime to pay the remaining balance. However, you also have the option to have Corsizio send them an automated payment request email to remind them to pay the balance owing. (See Step 2 — Pricing & Payment of Event)

By the way, this call to action Proceed to payment form will always show up on all confirmation / receipt emails that have a pending amount, regardless if it is partial or full.

  • If you have online payments enabled, it will present the registrant with a credit card payment form.
  • If you don’t have online payments enabled, it will show your attendee a generic message that online payments are not enabled and instructions to contact you for payment. If you provided offline payment instructions (as part of Step 2 — Price & Payment), these will be shown on your event registration form and the registrant’s confirmation / receipt email.

Registration Confirmation Receipt Emails with Partial Payment

Corsizio automatically sends out registration confirmation receipt emails whenever someone registers to one of your events. If your attendee has provided a partial payment as part of their registration, their email will include a breakdown of all transactions, including any deposit, payment, add-on, tax or refund amount. A new email will automatically go out to them anytime a transaction or payment change is made to their registration, such as an additional payment, refund, or any other manual payment recorded.

You always have the option to preview what a specific registration’s Receipt Email looks like exactly, by following these steps:

  1. Click on the attendee of interest and open their details panel (information card).

  2. Click on the Actions dropdown menu in the top right-hand corner of the panel.

  3. Select Preview receipt email located at the bottom of the menu.

A sample partial payment email receipt will look as follows:

Payment Request Email

As shared above, even though the receipt email will have an option for that registrant to pay the remaining or owing balance from that original receipt email, you also have the option to send them a reminder if, or when, payment is due.

  1. Click on the attendee of interest and open their details panel (information card).

  2. Click on the Actions dropdown menu in the top right-hand corner of the panel.

  3. Select Send payment request email.

A sample payment request email will look as follows:

Preview Payment Request Email

You have the option of previewing a payment request email from within that same Actions menu in the attendee details panel. Simply select Preview payment request email.

To learn about other ways of previewing this or other emails, see our How can I preview emails sent to my attendees? help doc.

Event Wide Payment Request Emails

Aside from individual registrant email options, you also have the option to automate a payment request to all event registrants when setting up an event. You can do this in Step 2 — Price & Payment by checking Enable pending payments automatic email request and choosing a date you’d like that request to be sent out on.

Note, if a registered person who initially paid a deposit chooses to pay their owing balance before this automated event email is to be sent out, they will not receive this payment request email, since they no longer have a balance owing.

You also have the option to turn on or turn off the Enable pending payments automatic email request at any time during your registration collection time period for that event. For example, if the event is getting close and many people still have not paid the full amount, you can turn this feature on, and have an automated email go out to all registrants who owe money, instead of doing it manually, one by one, from their attendee details panel. (Just be sure to choose an appropriate future, not past date.)